I’m at the Checkout page and the available Delivery and Payment options do not suit my requirements - Do I have Alternatives?

Of course! We’re happy to help with customized shipping and to discuss payment options.

To assist you with not losing your required tool you have found and to also assist us when contacting you, simply return to your Shopping Cart and select the “Create Quote from Cart” option. You may then request your alternative requirements using the “Customer Defined Shipping” option and then enter your preferred shipping method in the “Delivery Instructions” box.

NOTE: As this is a quote it will not reserve the goods in your cart – Your order will only be processed once we have contacted you to discuss your requirements.

You can also process your order as normal and just select the “Customer Defined Shipping” and “Pay on Dispatch”, and enter your requirements in the Delivery Instructions field. This will ensure the items you require will be reserved until we contact you to finalise your order.
While we endeavour to get back to you as soon as possible, please be aware that requesting custom shipping & payment options may result in delay in despatching your order.

NOTE: There may be additional charges for custom shipping.