I’ve ordered the goods and am waiting on delivery

Most of our delivery services will display an ETA at checkout to give you an idea of when you will see your parcel arrive. 
Please note: This is an estimate only and will be updated by the carrier once collected from our warehouse.

Most courier services used provide an online tracking service -  Once your goods are dispatched from our warehouse a tracking number will be added to your order.  

If you log in to your account here you can see a list of all of your orders. Find the order you're waiting on and click "Track". The shipping details will be displayed including dates, delivery address, and tracking numbers which can be used on the courier service's tracking system - allowing you to find out when the goods are due for delivery.

Alternatively, give us a call and we can assist you in locating your delivery. 

Please note: On rare instances, we understand its frustrating when things go wrong especially for time sensitive jobs, but if we have done our job and the tool is on its way with the freight company and its held up due to freight delays, please be respectful to staff. We do not control the freight companies or have contact with any of the drivers.